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We understand that occasionally you may need to return an item and our aim is to make this process as simple as possible for you.

If eligible you can return the item to us and you have the option to either receive the order amount in *store credits or a full refund. *Store credits will be given by a promo code which you can use at checkout - you will have 6 months to spend the store credits.

To make the return simple for us to process, please ship the item back to us, then fill out the returns form below.


Refunds or exchanges must be returned / shipped out within 7 days of receiving the item. We require photo of shipping receipt as proof item was shipped within return window.


Returned products must be in the same condition as sent out, unworn and with all tags still attached & in original the packaging.


Return postage is at the buyers cost & responsibility until it has arrived safely with us.


We highly recommend returning your items using a tracked & signed for service to ensure they arrive with us & prevent being lost by the chosen postal service.


For hygiene purposes, no refunds or exchanges will be given for products that have perfume, makeup, body odours or cigarette smoke on.

Return Address:


Top Floor,

23 Marsh Parade,

Newcastle under Lyme,


ST5 1BT,



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